Shipping Policy

Shipping Information

We are committed to ensuring a seamless and efficient delivery process for our customers. Here’s what you need to know about our shipping and local pickup options:

Shipping Options

  • Australia-Wide Shipping: We proudly ship across all of Australia.
  • Carrier: Orders are sent via Australia Post, ensuring reliable and trackable delivery.
  • Dispatch Time: Orders are processed and dispatched within 1 business day of purchase. Shipping days do not include public holidays.

Local Pickup

We also offer a convenient Local Pickup option for customers who prefer to collect their orders in person.

  • Pickup Times:
    • Monday, Wednesday, Friday: 9:30 AM – 3:30 PM
    • Tuesday, Thursday, Saturday: 9:30 AM – 11:30 AM

If you have any questions regarding shipping or pickup, feel free to contact us.

TRACKING. All our deliveries have tracking numbers and are sent to you with our dispatch confirmation email.

UNAVAILABLE ITEM. In an unlikely event that your parts become unavailable or goes out of stock after purchase we will contact you and offer the option of full refund or to wait for the part.

DELIVERY COSTS. We have three shipping cost methods. 1) Flat Rate is where the items are small enough and postage cost won’t vary much from area to area 2) Free Post - the parts price includes all shipping and handling 3) Larger items are greatly influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the freight calculator or in the shopping cart and will be added to the order total before checkout.

COMBINE & SAVE. Where possible we can combine items into the one package and this can result in saving you a couple of bucks. Combined postage will be calculated in your shopping cart. If you have any questions send us a message so we can work out the best way to help you.

NEW ZEALAND. We dispatch daily to our many customers and friends in New Zealand via NZ Post. Anything too big for NZ Post we can't ship.
Payments can only be accepted by PayPal (quickest) or Credit cards. Bank deposits/ transfers cost you heaps and us a fortune so it's best to avoid this method.
NZ Taxes & Duties. Our prices don't include any NZ Taxes or Duties that may be applied at the border. Any such cost will be your responsibility. Please check the NZ customs website for more information.

INTERNATIONAL TAXES AND DUTIES. Currently our Australian Webstore doesn't convert any prices into local currency and doesn't apply any taxes or duties. Please note you may be liable for any taxes / import duties that your country applies at the border.